Returns & Exchanges

At JETS, we want you to feel confident in every piece you wear, which is why we offer a 30-day return window for all unworn items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing